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iPhone – I’ve arrived at my destination and I can’t connect to the internet.

Esimo avatar
Written by Esimo
Updated this week

Activating the eSIM upon arrival

  1. Go to Settings > Cellular. You will see your eSIM listed under Secondary / Personal / Business / Travel / Cellular Data. The correct eSIM to activate is always the lower one in the list. Make sure it is switched on.

  2. The action marked in red: at the top of Cellular settings > “Cellular Data” > enter and select your eSIM.

  3. The action marked in green: go into your eSIM settings > at the bottom of the screen, switch on “Data Roaming.”

  4. Disconnect from Wi-Fi and start browsing freely!

    • If you are unable to connect, turn on Airplane Mode for 10 seconds (with Wi-Fi off). If it still doesn’t work, contact technical support through the app.

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